With such an extensive range of equipment available to order, it is important to select the perfect sampler or accessory for your application. Therefore, the Sampling Systems team is on hand to aid your decision in any way we can.
Our specialist team has many years of experience and comprehensive product knowledge in order to advise our customers around the world. We offer all kinds of assistance from simple queries to product training for your application, helping customers worldwide by phone, email or video call.
Sampling Systems’ in-house sales team are also able to assist in a variety of languages such as Spanish, French and German to ensure comfortable and accurate communication. Furthermore, a huge network of local distributors based in countries across the globe can also offer local knowledge and help.
VIDEO HELP OR WEBINARS
The current climate has underscored the importance of video conferencing. At Sampling Systems, we are keen to adopt and use the latest video conferencing facilities in order to maintain close contact with customers whenever face-to-face contact is not possible. If you require assistance, explanation or a demonstration of how to use a sampler, please arrange a video call via email or telephone. We will be more than happy to help.
We currently have over 100 distributors worldwide and often visit our customers for in-person assistance or negotiation.
Exhibitions provide the best opportunity for the Sampling Systems team to meet customers and to present the latest releases in our product range. For these reasons, we have always strived to be a regular fixture at global exhibitions. You can check our schedule to find out where we will be in the coming months.
VISIT SAMPLING SYSTEMS
Our show-room serves the express purpose of hosting visits and allowing customers to examine our products. There are currently over 200 items housed within the show-room, with visits easily arranged by phone or email.